Technical Support Engineer - Fire & Pa

CAVITAK with its 375 member strong team ( referred to as Cavs ) are engaged in below Business Verticals :

Retail Distribution - Mobile & Consumer Goods

Value-Added Tech Distribution - Audio & Video, Fire, Security, Automation, Network & Power Solutions and Fundamental Resource Management & AI

Global Commerce - Launchpad for global and Indian brands on e-commerce platforms

About the Role :

We are looking for a Technical Support Engineer who will provide hands-on support, troubleshooting, and technical expertise for our Fire Alarm and Fire Detection Systems . If you’re passionate about safety technology, enjoy solving technical challenges, and like working closely with customers and field teams, this role is for you!

What You’ll Do :

Provide technical assistance for installation, commissioning, and maintenance of fire alarm systems (addressable & conventional).

Diagnose and troubleshoot system faults and ensure timely issue resolution.

Coordinate with service teams and customers to deliver on-site and remote support .

Conduct testing, preventive maintenance, and documentation for service activities.

Support the sales and projects team with product knowledge and technical inputs.

Train end-users and internal teams on system operation and best practices.

Stay updated on product developments, firmware updates, and safety standards .

What We’re Looking For :

Diploma / B.E. / B.Tech in Electronics, Electrical, Instrumentation, or Fire & Safety Engineering .

1–3 years of experience in technical support or maintenance of Fire Alarm Systems .

Hands-on experience with panels and detectors.

Strong understanding of wiring diagrams, control panels, and system networking (RS-485, Modbus, etc.).

Excellent problem-solving and communication skills.

Ability to work independently and manage field visits as required.

Why Join Us :

Opportunity to work with advanced fire safety technologies .

Supportive and growth-oriented work culture.

Exposure to large-scale safety projects across industries.