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Employee Experience Coordinator
Employee Experience CoordinatorFrontline Managed Services • Bardez, Republic Of India, IN
Employee Experience Coordinator

Employee Experience Coordinator

Frontline Managed Services • Bardez, Republic Of India, IN
1 day ago
Job description

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

  • We don't just follow industry standards;
  • we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace;

we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

The Regional People & Culture Coordinator supports People & Culture operations across India and South Africa, ensuring an exceptional employee experience from onboarding through exit. This role partners closely with +Regional HR leaders and the Global People & Culture team to manage onboarding and offboarding, handle employee inquiries, coordinate engagement activities, and maintain accurate HR data and compliance.

Work Location - Frontline Office - Porvorim, Goa

Work Schedule - Monday - Friday 5 : 30PM - 2 : 30AM IST

What You’ll Do

Onboarding & Offboarding

  • Coordinate pre-hire documentation, background checks, and system access setup for new hires.
  • Facilitate Day 1 orientation and ensure smooth integration of employees into the organization.
  • Maintain regional onboarding checklists and orientation materials.
  • Coordinate offboarding logistics including exit documentation, clearance, and scheduling of exit interviews.
  • Track and summarize exit feedback for review by regional HR leaders.
  • HR Administration

  • Manage the HR inbox for India and South Africa, ensuring timely, professional responses to employee queries.
  • Support HR data updates, file management, and policy acknowledgment tracking.
  • Partner with payroll, compliance, and benefits teams to ensure accuracy of employee data.
  • Assist with local labor law compliance, including documentation retention, leave records, and statutory requirements.
  • Employee Engagement

  • Coordinate local engagement events, cultural celebrations, and wellness initiatives.
  • Partner with the HR leadership team to implement global engagement campaigns.
  • Maintain regional engagement calendars and assist in collecting participation metrics and feedback.
  • General Support

  • Prepare HR reports and trackers for headcount, onboarding, and offboarding.
  • Provide administrative support for People & Culture initiatives such as training coordination, HR systems updates, and audits.
  • Collaborate with HR peers globally to share best practices and ensure alignment with company standards and policies.
  • What You Bring

  • Bachelor’s degree in human resources, Business Administration, or related field.
  • 1–2 years of experience in HR or People & Culture supporting India and / or South Africa operations.
  • Working knowledge of regional employment and labor laws, including onboarding documentation, payroll compliance, and exit formalities.
  • Demonstrated ability to manage multiple HR processes and deadlines efficiently.
  • Excellent interpersonal and communication skills.
  • Proficiency in MS Office, Google Workspace, and HR systems.
  • High level of professionalism, discretion, and a service-oriented mindset.
  • Not Sure You Meet Every Requirement?

    We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.

    Join Us

    At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

    “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

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    Employee Experience Coordinator • Bardez, Republic Of India, IN

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