CHIEF OF STAFF (GROUP OPERATIONS)

Position :  Chief of Staff – Group Operations

Location :  Remote (India)

Work Hours :  Must overlap with Australian time (AEST)

Employment Type :  Full-Time

About us -

We are a fast-growing Australian group operating across  car rentals, insurance / claims processing, automotive repairs, and fleet management .

We are now hiring a  highly capable, intelligent, and experienced Chief of Staff – Group Operations  to work directly with the Business Owner and manage all daily operations across multiple companies.

This is a  high-responsibility, leadership role  for someone who can operate independently, manage staff, solve problems, and ensure all businesses run smoothly without constant supervision.

ABOUT THE ROLE -

As the Chief of Staff – Group Operations, you are responsible for :

• Running operational activities across all businesses
• Leading teams (rentals, claims, workshop, admin)
• Managing staff performance & KPIs
• Overseeing claims, fleet operations, and workshop work
• Monitoring cashflow, expenses, vendor invoices, bookings, and repair costs
• Handling escalations, negotiations, and daily challenges
• Implementing systems, processes, and SOPs
• Providing daily and weekly reporting directly to the owner
• Ensuring operational efficiency, discipline, and accountability

This is a role for someone who can think like an  operator , act like a  manager , and manage the business like a  second owner .

KEY RESPONSIBILITIES -

Operations & Business Oversight

Leadership & Team Management

Financial & Reporting

Process Improvement

Strategic Support