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Technical support manager

Technical support manager

JA SolarChennai, IN
11 days ago
Job description

Responsibilities

  • Responsible for organizing contract technical evaluation, review and formulating contract technical negotiation plan.
  • Responsible for the communication and coordination of technical issues in contract implementation, etc.
  • Responsible for assisting sales to complete technical communication and product promotion.
  • Responsible for customer technical consultation and Q&A.
  • Cooperate with GCS team to fix customer complaints.
  • Collect and analyze local market demand and propose local product strategies for the company.

Minor responsibilities

  • Complete work as assigned by supervisor.
  • Collect, analyse and feedback customer requirement.

    • Qualifications

  • Bachelor’s degree or above, English speaking, able to adapt to frequent travel, 5 years or above working experience in PV industry is preferred, with technical process or quality work experience in PV module / cell factory is preferred.
  • PV expert on PV industry, familiar with product certificates and related IEC / UL standard.
  • Possess a strong sense of responsibility and the ability to work effectively with others to achieve goals and requirements.
  • Possess strong communication and verbal skills in English. Familiar with local Customs and Traditions.
  • Have passports of India.
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    Technical Support • Chennai, IN

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