Director Of Quality, Safety And Performance

establish benchmarkingprotocols across units. Provide leadership in quality data management – including data collection, validation, analysis, and presentation. Prepare consolidated dashboards and quality reports for senior leadership and Board reviews. Training & Capacity Building Identify group-wide training needs and build capabilities of internal quality teams and auditors. Drive awareness programs on patient safety, clinical governance, and customer experience across all functions. Continuous Improvement & Best Practices Promote a culture of continuous improvement using quality tools such as Six Sigma, Lean, RCA, and FMEA. Facilitate cross-learning and knowledge sharing between units through centralized knowledge platforms or QI collaboratives. External Engagements & Innovation Represent the organization with external accreditation bodies, quality forums, and healthcare consortiums. Track global trends and recommend improvements in patient safety protocols and quality innovations. Desired Profile : Education : MBBS / MD / Healthcare Management / Quality Certification (e.G., CPHQ, Six Sigma Black Belt) Experience : 15+ years of progressive experience in healthcare quality, including 5+ years in a leadership role at the group or multi-hospital level. Deep understanding of hospital operations, clinical standards, accreditation, and regulatory requirements. Strong leadership, analytical, and stakeholder management skills.