Process Improvement Analyst

About ADM :

We are one of the world’s largest nutrition companies and a global leader in human and animal nutrition. We unlock the power of nature to provide nourishing quality of life by transforming crops into ingredients and solutions for foods, beverages, supplements, livestock, aquaculture, and pets.

About ADM India Hub :

At ADM, we have long recognized the strength and potential of India’s talent pool, which is why we have maintained a presence in the country for more than 25 years. Building on this foundation, we have now established ADM India Hub, our first GCC in India.

At ADM India Hub, we are hiring for IT and finance roles across diverse technology and business functions. We stand at the intersection of global expertise and local excellence, enabling us to drive innovation and support our larger purpose of unlocking the power of nature to enrich quality of life.

Position Title : Business Process Analyst

Position summary :

We’re looking for a detail-oriented Business Process Analyst to join our Global Business Services (GBS) team. This role focuses on capturing, standardizing, and maintaining process documentation, including process maps, work instructions, and task procedures. You’ll collaborate across teams to drive process clarity, improvement, and adoption.

Key Responsibilities :

• Conduct end to end process discovery sessions with stakeholders to gather detailed information about business processes.
• Create comprehensive process maps, work instructions, and desktop procedures to document business processes accurately using process documentation tools (e.G. Visio, Mural, Signavio etc.)
• Facilitate workshops and interviews with process owners and SMEs to gather information and validate workflows.
• Analyze existing processes to identify inefficiencies, redundancies, and improvement opportunities and to standardize and automate highly repetitive tasks based on business priorities.
• Drive standardization of global end-to-end processes and provide recommendations for ownership and positioning of key processes across GBS and other functions, regions and Business Units
• Defining end-to-end processes and leveraging key tools such as Lean, Six Sigma, process control, and root cause analysis to meet business objectives
• Maintain, review, and control process documentation to ensure it is up-to-date and compliant with company standards.
• Train employees and stakeholders on the use and importance of process documentation.
• Socialize process documentation across various levels of the organization to ensure understanding and adherence.
• Collaborate with cross-functional teams to identify process improvement opportunities.
• Ensure all process documentation is stored and managed in a centralized repository.
• Monitor and report on the effectiveness of process documentation and training programs.

Technical Skills :

Experience in Global Business Services (GBS) :

Business Process Management :

Behavioral Competencies :

Qualifications :

advanced certificationsin Lean Six Sigma or Project Management preferred.