SAP SD & MM

Job Description :

Roles & Responsibilities :

1. Experience in Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities.

2. Understanding on Sales Process, Contract management, Pricing concepts, OTC, Partner Determination, Text Management, Pricing, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM).

3. On demand support to Global Business Process and Operational Divisions Teams as well as partners in charge of administration of data centers (database administration, upgrades, performance,)

4. Accountable for Solution issues escalated to the Global Support team. Ensure that tickets are properly responded to, fixed, tested and follows-up those until they are properly closed according to process defined. Support provided is functional (analysis, feed-back, recommendation …).

5. Analyze content of releases on his / her area and recommend best organization as far as testing is concerned.

6. Liaise with regional / local support teams and testing factory to ensure that release validation process is done properly

7. Analyze, challenge, validate recommendations and actions of on his / her area

8. Liaise with Global Data Excellence and Business Process Leaders organization regarding problem solving and enhancement

9. Contribute, review and validate Core bugs & enhancements specification. Contribute to testing and validation.

10. Involved in configuring Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit and debit memo, etc.) including special order types (Third Party Processing, Consignment Processing, Inter-Company Billing and Inter-company stock transfers), Availability Check, Material Listing / Exclusion, Rebate processing, Deliveries and Post Goods Issues