Technical Architect - Data & Ai

Responsibilities :

• Handle inquiries and requests from customers and address their needs.
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
• Meet regularly with other team members to discuss progress and find new ways to improve business .
• Generate progress reports for clients and senior leaders within the organization.
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
• Manage organizational deliverables by using industry standards methods .

Required skills and qualifications :