MIS Executive ( Durg)

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MIS (Management Information System) job description involves managing an organizations information systems to support decision-making through data analysis reporting and system maintenance. Key duties include creating regular and custom reports monitoring real-time data ensuring data accuracy and collaborating with other departments to meet business needs. An ideal candidate needs strong analytical technical and problem-solving skills along with proficiency in tools like Excel SQL and data visualization software.

Core responsibilities

Data analysis and reporting : Analyze data to identify trends create performance reports (daily weekly monthly) and present findings to management.

System management : Oversee the maintenance and efficiency of MIS systems ensuring data integrity and accuracy.

Performance monitoring : Track and analyze key performance indicators (KPIs) such as call volume agent productivity and service level agreements (SLAs).

Project management : Lead projects related to information systems which can include setting timelines managing resources and facilitating communication.

Technical support and guidance : Provide technical expertise on business information systems and stay updated on new technologies.

Process improvement : Identify and implement improvements to existing systems and processes often by automating repetitive tasks using tools like macros or VBA.

Required skills and qualifications

Technical : Proficiency in data analysis and visualization tools (e.g. Tableau Power BI) strong SQL and advanced Excel skills and a solid understanding of database management.

Analytical : Strong analytical and problem-solving abilities to interpret data and generate meaningful insights.

Communication : Excellent communication skills for presenting findings and collaborating with cross-functional teams from operations to upper management.

Leadership : Ability to lead and motivate teams manage projects and guide staff on system best practices.

Education : Typically requires a bachelors degree in computer science IT or a related field.

How the role supports the business

Informed decision-making : Provides management with accurate timely data and insights to make strategic decisions.

Operational efficiency : Helps ensure the companys information systems run smoothly and efficiently.

Strategic planning : Develops forecasts and trend analyses to assist with future planning and resource allocation.

Performance improvement : Identifies areas for improvement by analyzing performance data and working with relevant teams.

Required Skills : Assistant

Key Skills

Microsoft Office,Communication skills,Microsoft Excel

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 20000 - 40000