Shift Hours : EST
Work Location : Remote / India
Hands-on experience in Salesforce Communications Cloud , specializing in Industry Order Management for telecom and media domains.
Proficient in designing and implementing end-to-end solutions using OmniStudio (FlexCards, OmniScripts, DataRaptors) to enhance customer engagement and streamline order lifecycle processes.
Developed and customized functionalities using APEX , LWC (Lightning Web Components) , and Salesforce Flows , ensuring scalability and adherence to best practices.
Integrated external systems with Salesforce using REST APIs to support complex order orchestration and fulfillment scenarios.
Experienced in configuring Enterprise Product Catalog (EPC) and CPQ within Industries Cloud to manage dynamic offers and pricing.
Salesforce Developer • Trivandrum, Kerala, India