Senior Director Systems Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum is seeking a visionary and technically adept Senior Director to lead our End User Technology Engineering function across the enterprise. This role will be instrumental in driving the transformation from a highly customized legacy platform to a modern, off-the-shelf Unified Endpoint Management (UEM) standard. The ideal candidate will bring deep technical expertise, proven change leadership, and high emotional intelligence to guide global teams through this strategic evolution.

Primary Responsibilities :

• Lead the global strategy and execution of end-user technology engineering across UHG
• Drive the transition from a customized legacy platform to a modern UEM solution, ensuring scalability, security, and user experience
• Partner with cross-functional teams across geographies to align engineering efforts with enterprise goals
• Champion change management initiatives, fostering a culture of innovation, agility, and resilience
• Build and mentor high-performing engineering teams, with a focus on technical excellence and leadership development
• Ensure compliance with enterprise standards for security, privacy, and operational performance
• Establish and monitor KPIs to measure success, adoption, and continuous improvement
• AI-Driven End-User Technology Leadership

The ideal candidate will demonstrate the ability to lead cross-functional teams in identifying, developing, and deploying AI-powered solutions that enhance end-user technology experiences. This includes fostering innovation, aligning AI capabilities with business needs, and driving adoption of intelligent tools that improve productivity, personalization, and support outcomes. Proven experience in change leadership and strategic execution is essential to bring AI to bear in scalable, secure, and user-centric ways

Required Qualifications :

Preferred Qualifications :

Skills Required

Pharmacy Benefits