Talent.com
Assistant Manager - LMS
Assistant Manager - LMSEmeritus • gurugram, India
No longer accepting applications
Assistant Manager - LMS

Assistant Manager - LMS

Emeritus • gurugram, India
30+ days ago
Job description

About Company :

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

About the Role :

We are seeking an experienced and proactive Assistant Manager – LMS to oversee the end-to-end operational readiness and delivery of our online learning programs. This role involves managing a team of LMS Coordinators, ensuring timely course setup and maintenance, and driving process excellence in alignment with Emeritus standards.

The ideal candidate will have strong operational acumen, leadership skills, and the ability to collaborate effectively with cross-functional and global partner teams to ensure seamless learner experience and academic delivery excellence.

Roles and Responsibilities :

Operational Management

  • Oversee the complete course readiness lifecycle, ensuring on-time and accurate setup of courses and modules as per launch schedules.
  • Ensure alignment to defined SOPs and quality benchmarks across all program launches.
  • Review course configurations such as announcements, sections, and resources to maintain consistency and compliance with academic guidelines.
  • Manage all course end activities, including closure reports, survey tracking, and completion analysis.

Team Leadership

  • Lead and mentor a team of LMS Coordinators to drive accountability, efficiency, and quality in execution.
  • Monitor workload distribution, performance metrics, and deliverables to ensure adherence to SLAs.
  • Support skill development and knowledge sharing within the team to foster operational excellence.
  • Cross-Functional Collaboration

  • Work closely with Program Delivery, Product, Marketing, and IT teams to ensure smooth program launches and issue resolution.
  • Liaise with Global Partner Teams to coordinate blended course requirements and maintain partner satisfaction.
  • Serve as the point of escalation for LMS-related challenges and coordinate timely resolutions.
  • Process Improvement and Reporting

  • Identify and implement process enhancements to increase efficiency, scalability, and learner satisfaction.
  • Track and analyse course readiness metrics, learner engagement trends, and operational performance through dashboards and reports.
  • Collaborate with data and reporting teams to automate recurring tasks and improve visibility across teams.
  • Stakeholder Management

  • Act as the primary point of contact for internal and external stakeholders on LMS-related matters.
  • Ensure adherence to academic and operational standards while meeting partner expectations.
  • Support audits, documentation updates, and change management initiatives as required.
  • Key Skills and Qualifications :

  • 5+ years of experience in LMS operations, e-learning coordination, or program delivery, including 1–2 years in a supervisory or lead capacity.
  • Strong understanding of LMS platforms (preferably Canvas) and course management workflows.
  • Effective project management skills – ability to plan, prioritize, and track deployment changes; knowledge of Airtable will be an added advantage.
  • Ability to negotiate timelines and support requirements effectively across multiple stakeholders.
  • Proven ability to lead teams, manage timelines, and handle multiple priorities in a dynamic environment.
  • Excellent communication and stakeholder management skills across global and cross-functional teams.
  • Analytical mindset with hands-on experience in Excel, Power BI, or similar reporting tools.
  • Process-driven with strong problem-solving skills and attention to detail.
  • Willingness to work across shifts to support global operations when required.
  • Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Create a job alert for this search

    Assistant Manager • gurugram, India

    Related jobs
    Assistant Manager

    Assistant Manager

    Wns Global Service PrivateLimited • Gurugram, Haryana, India
    The Supervisor for Credentialing and Provider Enrollment in US Healthcare is responsible for leading a team that manages the complete enrollment process for dental providers with Medicaid, Medicare...Show more
    Last updated: 3 days ago • Promoted
    Assistant Manager - Reporting & Analytics

    Assistant Manager - Reporting & Analytics

    Home Credit India • Gurugram, Haryana, India
    The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train...Show more
    Last updated: 4 days ago • Promoted
    Assistant Manager - WFM, RTM

    Assistant Manager - WFM, RTM

    Confidential • Gurgaon / Gurugram, India
    SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial nee...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager - PLM

    Assistant Manager - PLM

    Confidential • Gurgaon / Gurugram
    IndiGo's Scheduling and Route Planning team is seeking a highly organized and meticulous.Assistant Manager - PLM (Planning, Logistics & Maintenance). In this pivotal role, you will oversee critical ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager Management Information Delivery

    Assistant Manager Management Information Delivery

    Confidential • Gurgaon / Gurugram, India
    The Assistant Manager will play a critical role in supporting the Manager / Senior Manager by delivering accurate, timely, and insightful management information to a variety of stakeholders including...Show more
    Last updated: 28 days ago • Promoted
    Assistant Manager - Process Training (US Residential Mortgage Underwriting) - Gurgaon

    Assistant Manager - Process Training (US Residential Mortgage Underwriting) - Gurgaon

    Confidential • Gurugram, Gurgaon / Gurugram, India
    Seeking a Team Leader or Assistant Manager - Process Training (US Residential Mortgage Underwriting) to lead and enhance our training initiatives within the given accounts.In this role, you will ov...Show more
    Last updated: 16 days ago • Promoted
    LMS Manager

    LMS Manager

    Confidential • Gurugram, Gurgaon / Gurugram, India
    Job Title : Learning Management System (LMS) Manager.B-33A, Tower B1, Spaze iTech Park, Sector 49, Gurugram.Gignaati is a forward-looking company dedicated to 'delivering innovative talent enablemen...Show more
    Last updated: 9 days ago • Promoted
    AI and ML Manager

    AI and ML Manager

    Advanced AI research and product company • Gurugram, Haryana, India
    Our client is an advanced AI research and product company focused on building intelligent systems that combine deep reasoning, natural language understanding, and adaptive learning.Its mission is t...Show more
    Last updated: 6 days ago • Promoted
    Assistant Manager - Process Training( US Residential Mortgage Underwriting) - Gurgaon - REF65779F

    Assistant Manager - Process Training( US Residential Mortgage Underwriting) - Gurgaon - REF65779F

    Confidential • Gurgaon / Gurugram, India
    WNS (Holdings) Limited (NYSE : WNS), is a leading Business Process Management (BPM) company.We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, di...Show more
    Last updated: 28 days ago • Promoted
    Homologation Manager

    Homologation Manager

    Chakr Innovation • Gurugram, Haryana, India
    We are seeking a Manager in the Homologation department to lead the homologation process for a retrofit emission control device and automotive related products. The candidate will be responsible for...Show more
    Last updated: 1 day ago • Promoted
    Ai And Ml Manager

    Ai And Ml Manager

    Advanced AI research and product company • Gurgaon, Republic Of India, IN
    Our client is an advanced AI research and product company focused on building intelligent systems that combine deep reasoning, natural language understanding, and adaptive learning.Its mission is t...Show more
    Last updated: 6 days ago • Promoted
    Assistant Manager - Process Training (US Residential Mortgage Underwriting) - Gurgaon

    Assistant Manager - Process Training (US Residential Mortgage Underwriting) - Gurgaon

    WNS • Gurugram, Haryana, India
    Seeking a Team Leader or Assistant Manager - Process Training (US Residential Mortgage Underwriting) to lead and enhance our training initiatives within the given accounts.In this role, you will ov...Show more
    Last updated: 6 days ago • Promoted
    Assistant Manager - Process Training (Us Residential Mortgage Underwriting) - Gurgaon

    Assistant Manager - Process Training (Us Residential Mortgage Underwriting) - Gurgaon

    WNS • Gurgaon, Republic Of India, IN
    Seeking a Team Leader or Assistant Manager - Process Training (US Residential Mortgage Underwriting) to lead and enhance our training initiatives within the given accounts.In this role, you will ov...Show more
    Last updated: 15 days ago • Promoted
    Assistant Manager - QS

    Assistant Manager - QS

    Confidential • Gurgaon / Gurugram, India
    Space Matrix is a leading 'Workplace Design and Build' consultancy that specializes in creating innovative, sustainable, and human-centric work environments. SMG aims to revolutionise the interior d...Show more
    Last updated: 25 days ago • Promoted
    Assistant Manager- I2C

    Assistant Manager- I2C

    Confidential • Gurugram, Gurgaon / Gurugram
    Ready to shape the future of work.At Genpact, we don't just adapt to change-we drive it.AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, o...Show more
    Last updated: 1 day ago • Promoted
    Assistant Manager

    Assistant Manager

    KG Engineering & Consultancy • Gurgaon, India
    Title : Assistant Manager / Senior Engineer – Tower Design.Reporting to : Lead – TL Design.ROLE DESCRIPTION (POSITION SUMMARY). The role holder is accountable for for assisting in the design, analysis...Show more
    Last updated: 5 days ago • Promoted
    Assistant Manager - Survey (Bidding)

    Assistant Manager - Survey (Bidding)

    Confidential • Gurugram, Gurgaon / Gurugram, India
    Key Accountabilities / Responsibilities.Drafting the survey scope in consultation with bidding team depending upon the project complexities. Listing of key essential and desired information for risk...Show more
    Last updated: 18 days ago • Promoted
    Lead Assistant Manager

    Lead Assistant Manager

    Confidential • Gurugram, Gurgaon / Gurugram, India
    Responsibilities : Helping with various aspects of model validation Perform all required tests (e.Interact with model governance team on model build and model monitoring Work closely with cross func...Show more
    Last updated: 28 days ago • Promoted