Associate Account Manager - Digital

This job is with Hogarth, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

About the Role -

The Interactive Account Manager works closely with the Clients Interactive Producers to work on campaigns in India.The PM is expected to lead and manage digital projects while bringing together a multi-disciplinary team comprising of internal and external resources as required. The Interactive PM needs to provide an optimum interactive solution for the client that answers the brief within all the necessary specified style and technical guidelines.

As a member of the project management team on this business, you are pivotal to the smooth running of the projects. You will be required to have a thorough understanding of the client’s requirements and be responsible for all aspects of your projects. You will build strong client relationships, managing communication through the project team, providing consistent and accurate project reporting, project planning, and ensuring that expectations are managed and delivered.

Key Responsibilities -

• Organize teamwork, create a balanced work schedule and ensure people are able to deliver results. Flag any potential team issues to the line manager and be actively involved in finding a solution
• Identify training requirements for team members to ensure their adherence to processes and improve workflow
• Strict adherence to client confidentiality policy
• Set and manage client expectations regarding deliverables and timeframe while coordinating and ensuring all parties follow the agreed workflows
• Identify and escalate areas for improvement of existing workflow and processes
• Build strong, trusting relationships and communication with all key stakeholders, function leads, cross functional producers, senior managers from Marcom, and 3rd party vendors that are directly involved with the work
• Manage the approval of quarterly budgets and proactively manage your projects within time and budget, escalating any risks to project delivery
• Demonstrate ability to write, prepare and present documents, presentations, and reports to support your work
• Ensure your projects deliver consistently against all contractual obligations including SLAs and KPIs
• Act as a brand QC / Guardian – always ensure brand guidelines, QC checklists and procedures are understood and followed by the project team
• Monthly financial reconciliation on projects

Job Requirements -

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Our Hogarth Values : Hands on

No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty

We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It’s not always easy but it’s always worth it.

Heart & Soul

We bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” ––because we care deeply about our craft, and we’re always chasing better. We love what we do, and it shows.

Happy Family

Creating a space where everyone feels valued even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry

Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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