Sales Officer (Home Loans)

Purpose : Will be responsible for meeting targets, identify new sources from assigned geography, and maintain good relationship with sources, achieving efficiency of assigned geography and sources there by achieving the desired productivity expected by the company.

Job description :

Area / Geography Mapping :

Responsible for lane to lane / Area mapping of Area / Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area / Geography and inform the progress to reporting manager during team huddle.

Knowledge, Skills & Functional Competency

• Knowledge of the entire geography.
• Ability to plan and map the allocated geography into areas / lane to lane.
• Ability to use tools and resources to identify potential sources.

Source Relationship Management :

Responsible for managing the relationship with all sources assigned and identified by him in his geography / area.

Knowledge Skills & Functional Competency

Maintain Reports :

Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.

Knowledge, Skills & Functional Competency

Channel Partner Recruitment :

Responsible for identification of channel partners

Knowledge, Skills & Functional Competency

Team Huddle :

Responsible for attending team huddle on a daily basis as per the set process

Knowledge, Skills & Functional Competency

Customer Relationship Management :

Responsible for enhancing the customer experience by developing and maintaining relationship with customers

Knowledge, Skills & Functional Competency

Behavioral Competencies

Must Have

1. Interpersonal Skills

Customer Relationship Management, Source Management

2. Planning

Geography Mapping, Sales Management

3. Selling Skills

Conversions, Handling Customer Objections

Good to Have

1. Creativity

2. Working from Service perspective

3. Logical Reasoning

Skills Required

Customer Relationship Management, Legal Documentation