Job descriptionCandidates should have the basic knowledge of Order Management / Supply Chain / LogisticsExcellent communication skills are required (language preference English)Comfortable in working night shiftsExcellent customer handling skillsHandling inbound communication via various means in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.