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Executive Customer Relationship (ECR)
Executive Customer Relationship (ECR)LifeCell International Pvt.Ltd • Hyderabad, India
Executive Customer Relationship (ECR)

Executive Customer Relationship (ECR)

LifeCell International Pvt.Ltd • Hyderabad, India
1 day ago
Job description

LifeCell is Hiring! Join India’s Leading Health & Biotech Innovator

Role : Executive – Customer Relationship (ECR)

Division : BioBank (Health Bank)

Location : Hyderabad - Jubilee Hills, Manikonda, Gachibowli, Kukatpally

About LifeCell

Founded in 2004, LifeCell International is India’s largest stem cell & tissue storage bank. We leverage the power of Cells, Genes & Tissue Sciences to deliver cutting-edge healthcare solutions—ranging from >

97% stem cell donor match rates to rapid prenatal & newborn genomics, advanced wound healing products, and cellular skin science innovations.

Join us in shaping the future of healthcare.

Key Responsibilities

1. Doctor & Hospital Relationship Management

  • Conduct monthly in-person meetings with assigned Gynaecologists to share updates and strengthen partnerships.
  • Collaborate with hospital staff to create awareness and help enroll expectant parents for stem cell banking.

2. Key Account Management

  • Build and manage partnerships with women & child care hospitals to drive business growth.
  • Educate expectant parents through counselling, short pitches, and distributing educational materials.
  • 3. Marketing Event Execution

  • Plan & execute minimum 4 marketing events per month to boost brand visibility and client engagement.
  • 4. Customer Delight & Sales

  • Collect client information, conduct cold calls, and deliver in-person presentations at home / office / hospital.
  • Achieve monthly sales targets and ensure timely collection kit delivery & coordination with paramedic teams.
  • Provide excellent post-sales service to ensure satisfaction, retention, and referrals.
  • 5. Market Intelligence

  • Share insights on market trends, competition, and opportunities for strategic decision-making.
  • 6. Performance Excellence

  • Adapt to business needs and take on additional responsibilities as assigned.
  • What We’re Looking For

  • Experience : 0–3 years
  • Education : B.Sc / M.Sc / Biotechnology / Pharma / MBA
  • Requirements : Two-wheeler + valid license
  • Availability : Weekends & late evenings (Week-off between Tue–Thu)
  • Skills : Strong communication, rapport-building, collaboration, adaptability, and goal orientation
  • Languages : English + local language proficiency
  • Learning & Growth

  • Build strong networks with healthcare experts
  • Strengthen communication & presentation skills
  • Host engaging marketing events
  • Master customer experience & sales excellence
  • What You Get

    Compensation & Benefits

  • Competitive CTC + Attractive Monthly Incentives
  • Local Conveyance
  • Medical Insurance
  • Company Tablet
  • Salary Advance Loan
  • BYOD Allowance
  • Career Growth

  • Fast-track promotions
  • Professional training & development
  • Internal mobility opportunities
  • Chance to win National & International trips
  • Employee Recognition

  • Awards & recognition programs
  • Appreciation & engagement events
  • Referral incentives
  • Work Culture

  • Vibrant, collaborative environment
  • Team-building activities
  • Open-door leadership culture
  • Apply now!

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    Customer Relationship Executive • Hyderabad, India

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