Salesforce Business Analyst

Business Analyst + CPQ + Sales Cloud

Experience 7+ years

Location Chennai (Work from Office / Work from Home)

Key Responsibilities :

• Collaborate with business stakeholders to gather, analyze, and document requirements related to Salesforce CPQ and Sales Cloud.
• Understand and explain Salesforce data model concepts, including Account, Contact, Opportunity, Quote, QuoteLine, Order, OrderItem, Subscription, and Contract.
• Provide guidance on mapping legacy data to Salesforce CPQ models, including complex relationships like product bundles.
• Recommend approaches for data cleansing, validation, and deduplication (optional).
• Suggest strategies for handling legacy data that is unstructured or spread across multiple applications (optional).
• Define strategies for retaining historical pricing, quote data, and contract renewals.
• Support User Acceptance Testing (UAT) by creating test scenarios, validating outcomes, and ensuring business requirements are met.
• Assist in validating complex fields such as Quote totals, discounts, and product configurations.
• Report and track data discrepancies, issues, or errors during system implementations or migrations (optional).
• Serve as a liaison between business teams and technical teams, translating business requirements into actionable solutions.

Required Skills and Experience :

(ref : hirist.tech)