Senior Technical Writer

Job Description for the Senior Technical Writer

Qualification Criteria :

7 to 10 years of experience as a ‘Senior Technical Writer’ or ‘Senior Information Developer’ in a product organization.

Bachelor’s or Master’s degree in English, Communications, or Engineering.

Proficiency with tools such as MadCap Flare, Adobe Acrobat, and MS Office.

Familiarity with the JIRA project management tool and an Agile development environment.

Ability to learn new products independently with minimal guidance.

Ability to leverage artificial intelligence (AI) for documentation purposes.

Job Responsibilities :

Producing high-quality documentation that meets applicable standards and is appropriate for its intended audience.

Understanding and translating the conceptual details of a product and its related technologies into effective end-user documentation.

Taking complete ownership and responsibility for product documentation with minimal supervision.

Focusing on end-users by presenting information in the most organized, clear, and concise manner possible.

Collaborating with Development and QA teams to gain an in-depth understanding of the product and documentation requirements.

Analyzing source documents such as Software Requirements, Product Specifications, Technical Specifications, and Change Requests.

Writing comprehensive Release Notes, Installation Guides, and User Guides.

Crafting API documentation for API users, including API references and developer guides.

Exhibiting attention to detail and consistency in formatting and language, with a strong emphasis on grammar, usage, and punctuation.

Demonstrating excellent written and oral communication skills, structuring content effectively, understanding technology trends, and conducting independent research.

Having a solid understanding of Information Mapping, Agile development, SDLC, and DDLC methodologies.

Possessing in-depth knowledge of MadCap Flare, Confluence, and MS Word.