Head of Operations (Founding Team)

Head of Operations (Founding Team)

Location :  Gurugram, India

Reports To :  CEO / Co-Founders

About Eximius Next

Eximius Next is a dynamic and ambitious BPM firm poised for significant growth. We have a strong foundation in Finance & Accounting services (AP, AR, R2R)  and are expanding into  Payroll, Supply Chain, and Finance Process Automation .

We are not another large BPO — we’re a  small team with a big vision . This role offers the rare opportunity to  join our founding leadership team  and help build a scalable, tech-enabled global operations partner from the ground up.

The Role

This is not a typical Operations Manager role. As Operations Manager (Founding Team) , you will :

Be the  architect of our operating model

Work directly with the co-founders

Build delivery capabilities across Finance, Payroll & Supply Chain

Drive automation-led transformation

Lead client transitions and represent Eximius Next in international forums

You will own the  blank canvas of operations , with the autonomy to  design, experiment, and scale  systems that will define our success.

Key Responsibilities

Strategic (The Architect)

Build and implement a  scalable operational framework : KPIs, governance, quality controls.

Lead  client solutioning and transitions  — from scoping to steady state.

Create a  roadmap for AI enabled process automation .

Represent Operations in  CXO Level reviews  and strategic meetings.

Tactical (The Builder)

Lead, mentor, and grow a  multi-domain operations team .

Act as the  primary escalation point  for clients and delivery challenges.

Standardize processes,  solve complex problems hands-on , and stabilize transitions.

Drive a  culture of ownership, improvement, and innovation .

Build new practices  and new domain

Be the partner  in Eximius growth

Who You Are

More than 10 yrs experience  in BPM / Shared Services, with deep  F&A expertise  (AP, AR, R2R) and exposure to  Payroll / Supply Chain .

A proven leader : you’re as comfortable creating a process map as you are leading a team meeting.

Strong in  transitions, project governance, and client-facing delivery .

Entrepreneurial,  energized by a blank canvas  and hands-on problem-solving.

Tech-savvy : familiar with AI, RPA, ERP, BI tools, and automation practices.

An exceptional communicator, confident with  international CXO clients .

Qualifications & Traits

Education :  Bachelor’s in Business / Finance / Operations; MBA preferred.

If you’re  entrepreneurial, proactive, and thrive in startup pace , this role offers ownership, global exposure, and a fast-track into senior leadership.