Coach

Accent Neutralization : Reduce regional influence on speech for better global comprehension. Pronunciation & Articulation : Train agents to pronounce words clearly and correctly. Voice Modulation & Tone : Develop skills to maintain a professional, empathetic, and confident tone. Listening Skills : Enhance active listening for accurate understanding and response. Customer Service Language : Teach appropriate phrases, vocabulary, and cultural nuances for international interactions. Key Deliverables : Customized voice training modules. Individual and group coaching sessions. Pre- and post-training assessments to measure improvement. Feedback reports and recommendations for continuous development.