Technical Account Manager

Responsibilities :

• Engage with prospective clients to understand their technical needs and challenges.
• Conduct product presentations and demonstrations to showcase the capabilities of PTC products.
• Collaborate with the sales team to develop compelling proposals and respond to technical queries from clients.
• Possess in-depth knowledge of PTC products, including Creo (Parametric CAD), Windchill (Product Lifecycle Management), Thing Worx (Industrial Internet of Things), and other relevant offerings.
• Provide technical insights and recommendations to clients based on their unique requirements.
• Assist clients with the implementation and integration of PTC products into their existing systems.
• Conduct training sessions to educate clients on product usage and best practices.
• Offer timely and effective technical support to address any issues or challenges faced by client's post-implementation.
• Build and maintain strong relationships with clients, acting as a trusted technical advisor.
• Proactively identify upselling and cross-selling opportunities to expand product adoption within existing accounts.
• Stay up to date with industry trends, competitive offerings, and advancements in PTC products to provide valuable insights to clients.
• Work closely with the sales team, product development, and other stakeholders to align technical strategies with business goals.

Requirements