Senior Oracle Fusion HCM Consultant

Role Overview :

We are seeking a highly experienced and dedicated Senior Oracle Fusion HCM Consultant with a strong focus on functional and production support. The ideal candidate will be a critical member of our team, responsible for leading the support, maintenance, and optimization of our Oracle Fusion Human Capital Management (HCM) applications. You will ensure system stability, swiftly resolve complex issues, and partner directly with business stakeholders to drive continuous improvement in our HCM processes.

Key Responsibilities :

Production Support & Issue Resolution :

• Lead L2 / L3 Production Support for the full suite of Oracle Fusion HCM modules, including Core HR, Absence Management, Payroll, Benefits, Time & Labor (OTL), Talent Management, and Compensation.
• Troubleshoot, analyze, and resolve complex functional issues reported by end-users in a timely manner.
• Manage the process of logging, escalating, and resolving issues by working with Oracle SRs (Service Requests) as necessary.
• Monitor critical daily jobs, integrations, and interfaces to proactively ensure smooth and uninterrupted system operations.
• Take ownership of Root Cause Analysis (RCA) for recurring incidents and implement sustainable, permanent fixes to prevent future occurrences.

Enhancements & Change Requests :

Required Qualifications and Skills :

Experience :

Functional Expertise :

Support & Troubleshooting :

Configuration Skills :

Communication :

Independent Work Ethic :

(ref : hirist.tech)