CBS-AWS-SSR-EA CoE-Senior Associate-Executive assistant- E

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

Executive Assistant (EA) services are offered by the EA COE within the MBA service function (Global Delivery Services). The objective of this role is to oversee and manage the provision of Executive Assistant support (administrative and secretarial services) to allocated senior executives from a GDS location.

The Senior Associate is required to lead a team of Executive Assistants working in a remote team environment to deliver EA support to their allocated Executives (Partners and Directors). Core EA deliverables include diary management travel management event and meeting management expense management and processing client relationship management and support email management CRM data management expense management timesheet management tool support and any other general EA support requirements that may arise on an as needs basis. The Senior Associate also will be managing some PPEDs too and ensure the above requests are taken care of. He / she should be willing to step in to ensure effective delivery of this support to customers as required and to work in time zones suitable to the provision of this support to the client base.

The Senior Associate will work closely and in collaboration with the (onshore) GDS Liaison Coordinator to ensure that all EA team members are appropriately skilled and able to meet the expectations of their allocated executives.

Your key responsibilities

The primary responsibility of this position is to work in a team environment to oversee and ensure the effective delivery of high-quality Executive Assistant (EA) support to identified / allocated executives within the bounds of agreed and documented service levels as regards scope quality and timeliness.

The Senior Associate will have responsibility for the effective delivery of EA support by him / her as well as the team including but not limited to the following core EA tasks :

• Meetings Events and Diary Management manage internal and external appointments Team meetings clientmeetings events videoconferences and online meetings inclusive of both Outlook calendar logisticsand the coordination of all associated facilities equipment catering agendas and the associatedliaison with internal and external attendees and their respective EAs
• Travel Management working with the relevant travel provider tools and services manage all aspectsof travel as required / directed by each executive including booking and approvals passport and visascosts and itineraries (all per EY policy)
• Email Management screening actioning alerting filing and deletion of email correspondence asrequired / directed by each executive
• Client Relationship Management coordinating client visits events mailing lists and marketing data;establishing and maintaining relationships with relevant clients and their respective EAs as required / directed byeach executive
• CRM System Management supporting executives with pipeline management opportunityadministration and reporting and contact and activity administration within the CRM / Interaction systems (per EYand service line policy)
• Expense Management collation and processing of all reimbursable expenses on behalf of allocatedexecutives reconciliation and provision of required information
• Timesheets collate and enter weekly timesheet information as required / directed by each executiveOther general administrative support as required / directed by each executive including (but notlimited to) recording meeting minutes and actions maintaining project information recordinglearning / CPE hours EY tool support and administration data capture processing and administrationof business information transcription of recorded meetings ad-hoc service line specific tasks etc

Skills and attributes for success

The role requires someone who can manage several concurrent activities with strong multi-taskingprioritization organizational and time management skills.

Administration and organization

Interpersonal skills

Flexibility

Personal attributes

To qualify for the role you must have

Ideally youll also have

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

Required Experience :

Senior IC

Key Skills

English,Food Safety,Communication,Market Intelligence,Architecture

Employment Type : Full Time

Experience : years

Vacancy : 1