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Admission Counsellor

Admission Counsellor

SnaphuntMumbai, India
30+ days ago
Job description

The Offer

  • Opportunity to make a positive impact
  • Great work environment
  • Opportunity to grow in a fast-evolving edtech environment.
  • Competitive salary with performance-based monthly incentives.

The Job

Key Responsibilities :

  • Telephonic Counseling :
  • Reach out to prospective students via phone to provide information about online and distance education programs offered by various universities.
  • Counsel students on course offerings, eligibility criteria, career outcomes, and admission processes.
  • Address queries regarding program details, fee structures, accreditation, and university affiliations.
  • Lead Conversion :
  • Follow up on leads generated through various marketing channels.
  • Convert inquiries into admissions by understanding the needs of the students and offering the right program fit.
  • Admission Process Management :
  • Guide students through the entire admission process, including registration, documentation, and fee payment.
  • Ensure timely submission of all necessary documents and payments for enrollment completion.
  • Record Maintenance :
  • Maintain accurate and detailed records of all student interactions, inquiries, and conversions in the CRM system.
  • Provide daily / weekly reports on leads, follow-ups, and conversions to the management team.
  • Student Support :
  • Offer support to students post-enrollment for queries related to course access, student portal, and academic resources.
  • Liaise with university representatives for updates on programs and processes.

    • The Profile

  • You have working knowledge of Communication, telephonic sales and counseling
  • You enjoy finding creative solutions to problems
  • You are a strong team player who can manage multiple stakeholders
  • You pay strong attention to detail and deliver work that is of a high standard

    • The Employer

    Our client displays and showcase the program information for Undergraduate, Postgraduate, Diploma and Certifications Programs.

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    Admission Counsellor • Mumbai, India