Oracle Cloud CX Consultant

Job Title : Oracle Cloud CX Consultant

Experience Level : 9 - 12 Years

Location : Pan india

Job Summary

We are looking for an Oracle Cloud CX Consultant to help public sector clients design and implement a unified data foundation for Marketing, Sales, and Service departments. The consultant will streamline operations, improve business processes, and enhance customer interactions using Oracle Cloud CX solutions.

Key Responsibilities

• Assess the client's current infrastructure and identify gaps or areas for improvement.
• Design and implement Oracle Cloud CX solutions for Marketing, Sales, and Service functions.
• Collaborate with stakeholders to understand business requirements and translate them into system configurations.
• Ensure smooth adoption of Oracle Cloud CX solutions by providing guidance, support, and best practices.
• Optimize business processes and workflows to enhance operational efficiency and customer experience.
• Conduct system testing, data validation, and troubleshooting during implementation phases.
• Provide post-implementation support and recommend enhancements to drive value realization.

Key Skills & Qualifications

Preferred / Nice-to-Have

Skills Required

System Configuration, Data Integration, Reporting