Analyst Collections I US Shift I Pune

Functional knowledgeUnderstands application of the principles in the defined tasks related to order to cash to handle tasks allocated (Collections / Cash Application) independently as per the specific client process and ensures compliance in terms TAT and : Voice calling Dispute Management Customers account ReconciliationCustomer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer including ownership of solution oriented effective communication of issues raised findings and proposed resolution Ability to maintain relationships with relevant line manager / counterparts / StakeholdersAccountability : Has complete clarity about expectations from self measurable of the same and own role; delivers upon theseCollaboration & Teamwork Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his / her level; escalates if required. Displays good collaborative spirit Does not resist change managementAnalytical Thinking & Problem Solving : Spots anomalies and aberrations and solutions for the same; gets into the root cause in a structured way analysing the causes as well as applying understanding of the context and scenarios to identify the cause of these skills Speaks with confidence poise credibility and enthusiasm when presenting information Gives full attention to others ideas questions concerns and issues with interest and empathy Demonstrates requisite verbal and written communication skills and clarity in thoughts

Qualifications : Remote Work :

No

Employment Type : Full-time

Key Skills

Beauty And Fashion,EMC,Jewellery,Arabic English Translation,Business Analytics

Experience : years

Vacancy : 1