Lead- Enterprise Key Account Manager

Location : New Delhi (Naraina Vihar)

Experience : 10+ years

Work Mode : Full-time | In-office

About Roadcast

Roadcast is a leading logistics automation platform helping businesses scale with our AI-powered mobility management suite. We specialize in vehicle tracking , fleet management , and field force automation —empowering enterprises to streamline operations and drive efficiency.

Role Overview

We are looking for an experienced Lead Enterprise Key Account Manager to oversee key enterprise clients while managing a team of Client Servicing Executives and Junior KAMs. This role requires strong leadership, strategic account planning, and the ability to drive revenue through upselling and cross-selling. Travel to client locations will be required as needed for reviews, escalations, and relationship strengthening.

Key Responsibilities

Team Leadership & Mentorship

• Lead, mentor, and guide Client Servicing Executives and Junior KAMs.
• Ensure the team delivers high-quality service, timely resolution, and strong client engagement.
• Monitor team KPIs and drive performance improvements.

Enterprise Account Management

Revenue Growth & Strategic Expansion

Project & Service Delivery Oversight

Insights & Collaboration

Required Qualifications & Skills

What We Offer

Skills Required

Fleet Management, enterprise account management , Logistics