Lead Executive PMO

Job Summary

Responsible for supporting business processes within Global Business Services, driving program management including but not limited to governance, transition and continuous improvements

Job Responsibilities

Responsible for operational excellence in line with GBS operating model by driving governance framework as per GBS operating model

Drive governance for GBS operational plans

Publish operational dashboards. Trend and analyze for governance

Track execution of operational actions. Report against plan on outcomes realized from actions

Champion Continuous Improvement Initiatives at GBS

Drive meeting as per agreed governance framework for all processes

Ensure transition excellence by implementing 6D methodology for all process transfers

Manage RAID (Risk, Action, Issue, Decision) across GBS for people, process and systems

Escalate process risks and issues appropriately collaboratively with the Service Leaders and Operational Leaders

Support Quality Management Team for activities as aligned

Support regulatory and customer audits, when required

Escalate unresolved issues to immediate supervisor

Works in a safe manner collaborating as a team member to achieve all outcomes.

Demonstrate Behaviours that exhibit our organizational Values : Collaboration, Courage, Perseverance, and Passion.

Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.

All other relevant duties as assigned.

Job Requirements

Education

Minimum Post Graduate, preferably in the field of Life-sciences

Knowledge, Skills and Abilities

Excellent communication skills

Multitasking and good at analytics

Adept with Microsoft office suite of applications

Capability to work in a matrix environment

Experience

5-8 yrs of similar industry experience