Strategic Account Manager, Healthcare SaaS

Key Account Manager - Provider Business

Our Client : Company is (founded in 2020) is an industry leading, first of its kind in India, digital healthcare data platform and exchange, infused with AI / ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector.

Job Title : Key Account Manager - Provider Business

Education : Bachelor's degree in Healthcare, Business, or Technology. MBA preferred

Experience : 5+ Years

Location : Delhi NCR

About the Role : Own product outcomes for provider-facing workflows while serving as the primary business owner for strategic hospital accounts. Blend roadmap leadership with day-to-day account success to drive adoption, reliability, and revenue expansion.

Roles & Responsibilities :

• Run account plans for top providers : governance, adoption, renewals, and expansions.
• Translate customer problems into crisp PRDs, KPIs, and release plans with Eng, Data, and Ops.
• Discover, define, and deliver product improvements across provider journeys from intake to settlement.
• Triage and resolve production issues with clear SLAs and comms;

drive root-cause and prevention.

Requirements :

#EMR #HIMS #accountmanager #healthtech #HMS