Neutrino Advisory - ServiceNow Developer - ITSM Module

ServiceNow Developer (ITSM)

As a ServiceNow Developer focused on ITSM, you will work with product and technology teams to help develop multiple, high-priority enterprise initiatives that will make a significant impact in transforming the financial :

• Work with Business stakeholders, Project manager(s), engineering teams and technical support teams to design, develop and configure ServiceNow ITSM module.
• Work with ServiceNow ITSM modules; specifically, development and configuration of Service Catalogs.
• Implement Service Catalogs using workflows and / or flow designer as per the requirements.
• Analyze requirements and various possible approaches to implement the solution and guide client teams to choose the best implementation path.
• Work on UI policies, Client Scripts as per the requirements.
• Configure Access Controls to maintain the required security.
• Develop necessary documentation as needed e.g., technical design, developer notes.
• Manage communication and deliverables from all stakeholders for project initiatives.
• Communicate proactively with all stakeholders and decision :
• Have 4-5 years of progressive experience as a ServiceNow Developer in the Enterprise Technology space.
• Excellent knowledge of end - to end ITSM process.
• Excellent knowledge of Service Catalogs; with both Workflows and Flow Designer.
• Understanding of CSM, ITAM and other modules is preferred.
• Understanding of REST / SOAP based integrations.
• Excellent knowledge of Reports and dashboards.
• Excellent client / server-side scripting.
• Excellent creating portal pages / widgets.
• Excellent knowledge of Import set / transform map / data source.
• ServiceNow Certifications are highly Skills :
• Excellent verbal and written communication skills, problem solving skills, and attention to detail.
• Comfortable leading and coordinating client calls and meetings, preparing status reports, presentations etc.
• Personality to take the lead and ownership.
• Understanding of Agile methodology (i.e., Scrum) and knowledge of JIRA / ADO is a must.
• Have experience with Microsoft tools such as Teams, Office 365.
• Are open to collaborate with a global team

ref : hirist.tech)