This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus.
In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.
ROLE & RESPONSIBILITIES :
- Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey.
- Lead technical discussions with customers throughout project delivery.
- Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer.
- Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software.
- Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions.
- Provide post-deployment technical support for issues related to customer integrations.
- To assess integration needs / requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
- Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.
REQUIRED EXPERIENCE :
Bachelors degree, Minimum 3 years overall experience in Software development.Experience in client facing integration and / or implementation work (integration, software development, networking, operations, etc.3years working with Workfront Fusion or core concepts.Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS.Familiarity with relational databases / SQL.Experience with Data migration from previous client tools & systems.Strong technical, analytical, and troubleshooting skills.Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus.Ability to prioritize competing tasks in a fast-paced, dynamic environment.Strong communication skills.Experience implementing solutions in a SaaS-based environment.Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM / HRIS, SFA / CRM, etc.Experience working with 3rd party software integrations.ref : hirist.tech)