CHIEF OF STAFF (GROUP OPERATIONS)Superior RentalĀ ā¢Ā Amravati, IN
CHIEF OF STAFF (GROUP OPERATIONS)
Superior RentalĀ ā¢Ā Amravati, IN
23 hours ago
Job descriptionManage day-to-day operations for rentals, claims, repairs, and workshop activities Ensure timely customer service, booking fulfilment, and fleet utilisation Oversee claims handling and insurer communication Monitor and review workshop jobs, parts, and repair quality Lead internal teams in India & Australia Monitor KPIs, task completion, and staff discipline Resolve staffing issues, performance gaps, and operational bottlenecks Review daily performance numbers, pending claims, bookings and expenses Approve invoices, workshop bills, and supplier payments Prepare and submit reports directly to the business owner Build and implement SOPs across rentals, claims, workshop Improve efficiencies and reduce operational costs Introduce new systems, tools, and workflow automation Attend management meetings Act as the bridge between the owner and teams Take responsibility for sensitive and confidential matters 5+ years in operations management Automotive, fleet, insurance, logistics, or service industry experience preferred Must have managed teams of 10+ people Experience in a fast-paced environment Exceptional English (written & spoken) Strong leadership and decision-making Excellent organisational and problem-solving skills Ability to run multiple business units at once Financial understanding (KPIs, budgets, expenses) Ability to work under pressure and meet deadlines Tech-savvy and comfortable with digital workflow Highly responsible & mature Loyal and trustworthy Proactive and self-driven Ownership mindset Ability to act independently Your operational experience. Your leadership background. Why you are the ideal candidate for a multi-business operations role.
š Position : Chief of Staff ā Group Operations
š Location : Remote (India)
š Work Hours : Must overlap with Australian time (AEST)
š¼ Employment Type : Full-Time
About us -
We are a fast-growing Australian group operating across car rentals, insurance / claims processing, automotive repairs, and fleet management .
We are now hiring a highly capable, intelligent, and experienced Chief of Staff ā Group Operations to work directly with the Business Owner and manage all daily operations across multiple companies.
This is a high-responsibility, leadership role for someone who can operate independently, manage staff, solve problems, and ensure all businesses run smoothly without constant supervision.
ABOUT THE ROLE -
As the Chief of Staff ā Group Operations, you are responsible for :
- Running operational activities across all businesses
- Leading teams (rentals, claims, workshop, admin)
- Managing staff performance & KPIs
- Overseeing claims, fleet operations, and workshop work
- Monitoring cashflow, expenses, vendor invoices, bookings, and repair costs
- Handling escalations, negotiations, and daily challenges
- Implementing systems, processes, and SOPs
- Providing daily and weekly reporting directly to the owner
- Ensuring operational efficiency, discipline, and accountability
This is a role for someone who can think like an operator , act like a manager , and manage the business like a second owner .
KEY RESPONSIBILITIES -
Operations & Business Oversight
Leadership & Team Management
Financial & Reporting
Process Improvement
Strategic Support
š§ REQUIREMENTS Experience
Skills
Personal Qualities
HOW TO APPLY -
Please submit your resume along with a short cover letter explaining :
Email all the details to info@superiorrental.com.au
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Chief Of Staff ā¢ Amravati, IN
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