Assistant Regional ManagerConfidential • Nagpur
Assistant Regional Manager
Confidential • Nagpur
30+ days ago
Job descriptionAchieve category-wise Sales targets for his / her respective territory / region Franchise Management- Manage the current store network in the region and identify opportunity for network expansion Implement Store led BTL activities to drive footfalls Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions Retaining the existing or new customers and create a culture of Customer First Approach across region / territory Maintain and monitor store inventory and achieve annual stock-turn targets Coordinating with inter departmental personnel Working on ERP system, Magento, Ameo, POS etc Solve customer complaints grievances Implements SOPs, company policies and VM guidelines at stores PL, budgeting maintain ideal stock norms at stores Spearhead Train the Trainer program and ensure each store executive attends training modules Coordinate with projects team during the fit-outs of new store and pre plan for Store launch- Soft / Marketing launch Stocking, inter-region stock movement Dynamic inventory Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Requirement in a candidate :
- Minimum 10 - 14 years of relevant experience in front-end retail operations as cluster manager with a reputed jewellery retail brand.
- Experience in handling customer queries grievance handling
- Communication- Excellent spoken written communication skills in English regional language
- Excellent computer knowledge and must possess excellent excel skills
- Good knowledge of Point of Sale system (POS) / ERP / SAP
- Have knowledge of Business Acumen, Merchandising, Customer engagement, C-Sat NPS evaluation process, BTL activities, Stock turn Mark ups, Retail metrices P L
Skills Required
Pos, Erp, Sap, NPSS, Btl
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Regional Manager • Nagpur
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