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Windows System Admin Level 1

everdata technologiesINDIA

30+ days ago

Job description

Job Title : Windows System Admin Level 1

Experience : 1 years

Windows System Admin Level 1 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non-recurring problems in Hosting Environment.

Major Duties / Responsibilities :

Treat all customers in a professional, respectful manner
Handling Technical support tickets from web hosting customers
Supporting the roll-out of new applications
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
Troubleshooting a variety of technical issues customers are having with their web hosting services
Prioritizing and managing many open Ticket at one time
Successfully completes other duties and projects as assigned.

Qualification, Knowledge, Skill & Abilities :

Computer Knowledge, Good Communication, Preferably B.Tech.

Windows Certified Engineer Preferred

Willing to work in a 24

7 Environment

Experience with Hosting Control Panels (CPanel / WHM / Plesk)

Basic installation, server security, server monitoring

Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim

Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl

Managing server Backup / Restore

DNS Management

Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues

Confident and passionate

Organizational skills with the ability to multitask by talking, using technology and listening

Ability to troubleshoot web hosting and technical procedures as needed

Dependable to be at work during assigned shifts and to complete work as expected.

Experience : Level 1 - Experience 1 years

Package : As per eligibility of candidate (At least One Year Service Contract)

Location : Jaipur

No of Vacancy : 2

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System Admin • INDIA

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