Unified Communications and Collaboration Specialist

Job Description : -

Role : M365 Specialist

Experience : 4+ years

Mode : Remote

Responsibilities :

• Must have designed and implemented an Office 365 (Exchange, Microsoft Teams, SharePoint & OneDrive for Business) environment
• Must have experience in preparing transformation deliverables such as assessment summary, design documents (HLD, LLD), BOM, SOPs etc.
• Must have demonstrated ability to lead, manage, build and deliver customer and partner business results thru an engineering or professional services team
• Must have experience working with customers providing regular updates, troubleshooting deployment and migration issues.
• Have expertise in coding and executing PowerShell Scripts for automation and reporting purposes.
• Must have experience in Microsoft solutions including AD, DNS, DHCP, PKI, Entra ID and Entra ID Connect.
• Keep track of the emerging technologies in the market and should be updated with the market trends with the current UCC solutions
• Should be aware of the ancillary solutions for Active Directory / Exchange such as monitoring tools, SIEM, Auditing & Reporting tools.
• Strong problem solving ability ranging from conceptualization to implementation
• Microsoft Office 365 technical competency : Possess a broad knowledge base of Office 365 technical architecture.
• Have ability to plan a delivery model and resourcing structure for the various technologies mentioned above
• Managing the hardware, software, policies and procedures needed to create, manage, distribute, use, store and revoke digital user / system certificates to provide privacy, authentication, integrity and non-repudiation
• Have experience with security definitions and solutions in the market which would be required for architecting the solution
• Must have knowledge on ITSM process.
• Must have good communication skills
• Should be aware of Disaster recovery plans to decide RTO and RPO for an architecture along with BCP.