Job Purpose / Summary :
- Monitor, troubleshoot, and diagnose network issues on a 24x7x365 basis.
- Coordinate with global service providers to ensure timely resolution of network issues.
Key Responsibilities :
Ensure global network availability and continuity of services.Quickly restore and resolve network service issues.Liaise with internal teams and global service providers for problem resolution.Key Performance Indicators (KPIs) :
Global network availability.Speed and efficiency in restoration / resolution of network services.Qualifications :
B.E. / B.Tech in Computer Science, Information Technology, or related field.Skills Required
Cisco Routing, Firewalls, Network Troubleshooting, Ccna, Ccnp