Executive – Dispute Management

Job Title : Executive – Dispute Management

Department : Operations / Payments

Location : (Mumbai, Work from Office)

Experience Required : 2–3 years (in Debit & Credit Card Dispute Management)

Employment Type : Full-time

Job Summary :

We are seeking a detail-oriented and proactive Dispute Management Executive to join our Operations team. The ideal candidate should have 2–3 years of hands-on experience in handling chargebacks, and related reconciliation processes. The role requires strong analytical, communication, and coordination skills to ensure timely resolution of disputes while maintaining compliance with internal and regulatory guidelines.

What we look for

• Graduate in Commerce, Finance, or related field
• 2–3 years of experience in handling debit / credit card disputes, chargebacks, or reconciliation

processes in the BFSI or Payments industry.

What you will do

stakeholders (Banks, Payment Gateways, and Merchants) for dispute resolution.

resolution time.