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Customer Service Executive

Customer Service Executive

Hansa Research GroupMumbai, Maharashtra, India
23 days ago
Job description

We’re Hiring Telecallers – Domestic & International Processes! 🚨

Looking to kick-start your career or explore a new opportunity in customer service? Join our team at Hansa Research!

Locations : Vidyavihar & Dombivli

Work Mode : WFH / WFO

Qualification : HSC (12th Pass) or above

Languages : Must be proficient in English & Hindi (Read, Write, Speak)

Key Responsibilities :

  • Handle customer queries via call / chat / email
  • Provide accurate info & timely resolution
  • Maintain logs, reports, and quality standards
  • Follow SOPs and ensure high customer satisfaction
  • Manage both inbound & outbound interactions
  • Document interactions in the system

What We’re Looking For :

  • Strong communication & interpersonal skills
  • Willingness to work in rotational shifts (including night shifts for international processes)
  • Ability to multitask and manage time effectively
  • Freshers welcome! BPO or customer service experience is a plus
  • Interested?

    Send your resume to :

    nithya.velayudhan@hansaresearch.com / pooja.patil@hansaresearch.com

    Let’s grow together! 🌟

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    Customer Service Executive • Mumbai, Maharashtra, India

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