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Customer Service Executive

Hansa Research GroupMumbai, Maharashtra, India

24 days ago

Job description

We’re Hiring Telecallers – Domestic & International Processes! 🚨

Looking to kick-start your career or explore a new opportunity in customer service? Join our team at Hansa Research!

Locations : Vidyavihar & Dombivli

Work Mode : WFH / WFO

Qualification : HSC (12th Pass) or above

Languages : Must be proficient in English & Hindi (Read, Write, Speak)

Key Responsibilities :

Handle customer queries via call / chat / email
Provide accurate info & timely resolution
Maintain logs, reports, and quality standards
Follow SOPs and ensure high customer satisfaction
Manage both inbound & outbound interactions
Document interactions in the system

What We’re Looking For :

Strong communication & interpersonal skills

Willingness to work in rotational shifts (including night shifts for international processes)

Ability to multitask and manage time effectively

Freshers welcome! BPO or customer service experience is a plus

Interested?

Send your resume to :

nithya.velayudhan@hansaresearch.com / pooja.patil@hansaresearch.com

Let’s grow together! 🌟

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Customer Service Executive • Mumbai, Maharashtra, India

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