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HCLTech hiring for International voice process -Noida- 5 July 2025
HCLTechNoida, Uttar Pradesh, India15 hours ago
Job descriptionAnswer all inbound queries as per call flow procedure. Adherence to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customers
HCLTech hiring for International voice process -Noida- 5 July 2025
B.tech ,M.tech, BCA and MCA candidate is not eligible
Walk-In Drive for Customer Support Executive HCL Tech
Profile - Voice, customer service .
HCL Tech Hiring for US Voice Process 5 July 2025 Walk in directly.
Designation : Customer Care Representative-Freshers
Any Grad / UG can apply (No Regular Students / No Law Graduate)
For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible
Interview Location : - HCL Technologies : -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
Work Location : Noida Sec-126 / Noida Sec-144
Two Ways Cabs Available
Walk-in Date- 5 July 2025
Timing- 11am-4pm
Job Description - Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.
Work Experience & Qualification criteria :
- Excellent communication skills - both verbal and written - with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in US Inbound calling preferably in Banking domain
Job Description
Contact Person- Shivangi Sharma
send CV at Shivangi.sh@hcltech.com
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International Voice • Noida, Uttar Pradesh, India
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