We are looking for an experienced IT Asset management professional with 80 % in software asset management & 20 % in Hardware asset management and to manage and optimize the lifecycle of assets across the organization.
Key Responsibilities
- Handling software requests tickets
- Handling software asset management enquiries through email
- Handing Mailboxes
- Track all software entitlements
- Maintain an accurate inventory of software assets using SAM tools.
- Manage certain license portals (Adobe, Articulate, docker…)
- License re-harvesting on quarterly basis
- Partner with deskside support teams on software deployments / issues
- Looking for opportunities to enhance and create further efficiencies with software and hardware operations
License Compliance & Optimization :
Ensure compliance with vendor licensing agreements.Reconcile software usage vs entitlements on quarterly basisLook for proactive license optimization opportunities that can generate savings for Guardian.Hardware Compliance & Optimization :
Manage monthly hardware reporting of inventory, deployed, in stockConduct regular physical audits and reconciliation of asset records.Handle creation and maintaining hardware governance reportsTool Management & Reporting :
Administer SAM tools USU(Aspera), Service Now, Power BIGenerate reports and dashboards for software usage, compliance, and cost analysis.Key Skills
Bachelor's degree in IT, Computer Science, or related field.5-6 years of experience in IT Asset Management or Software Asset Management.Strong understanding of software licensing models (Microsoft, Adobe, Oracle, etc.).Experience with SAM tools and ITSM platforms – Service now.Excellent analytical, communication, and stakeholder management skills.ITIL certification or SAM certifications (e.g., CSAM, CAMP) preferredSkills Required
Power Bi, Reporting, Dashboard Design, Hardware Support, Docker