Client Partnership Lead, Social Media

Position : Client Servicing Manager - Social Media Account Management and Strategy

About Us :

Yugen Consulting is a leading digital marketing agency specializing in innovative strategies and comprehensive social media management. We are seeking a highly motivated and experienced Client Servicing Manager to oversee social media account management and strategy, ensuring that our clients receive top-notch service and impactful results.

As the Client Servicing Manager Social Media Strategy & Account Leadership, you will be the strategic growth partner for our clients, driving brand impact, digital transformation, and long-term client value. This role goes beyond account management it demands business acumen, data-driven decision making, and leadership to deliver measurable outcomes across social platforms.

You will be responsible for shaping innovative social media roadmaps, guiding creative execution, and ensuring that every campaign serves both the client’s business objectives and our agency’s growth vision.

Strategic Responsibilities 1. Client Partnership & Business Impact

• Act as a trusted strategic advisor, aligning social media efforts with the client’s business growth goals.
• Anticipate client needs by identifying emerging opportunities, competitive threats, and new digital avenues.
• Lead high-level conversations with CXOs / marketing heads to present strategic insights, performance narratives, and ROI-driven recommendations.

2. Social Media Strategy & Brand Positioning

3. Campaign Leadership & Execution Oversight

4. Data-Driven Insights & Strategic Optimization

5. Team Leadership & Capability Building

6. Client Retention & Revenue Growth

Qualifications :