Technical Product Lead - Mass Customization

About Cimpress Technology

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers, and track orders. And this kind of innovation keeps customers coming back. Cimpress generated $3.29 Billion in revenue through customized print products, signage, apparel, packaging and more.

Job Overview :

Cimpress businesses and their in-house / third-party vendors (fulfillers) manufacture customized products that help our end-customers make an impression, be it small / medium businesses, direct customers, or resellers. In fulfilling the demand for such customized products, we are not only faced with the fulfillment problems like any other ecommerce company that ships off the shelf products, but also have the challenge of manufacturing and delivering customized products that are unique to each customer’s needs, on time and at the lowest possible cost.

Fulfillment Domain (in Cimpress Technology) enables fulfillers to manage production and delivery to end-customers of the widest variety of near-zero defect, mass-customized products. We deliver these objectives through highly custom manufacturing systems that dovetail with in-house developed logistics and shipping systems to provide value across the entire fulfillment spectrum to our businesses and their end customers. We are in the process of re-imagining the entire Fulfillment Capability space and are looking for experienced PO / PMs to work with our Fulfillment Domain teams as part of Cimpress Technology in India, to build the future of mass customization.

As a PO / PM in Fulfillment, you will be working in this unique space that is a combination of ecommerce fulfillment, manufacturing, and logistics, and faced with a plethora of interesting problems including production planning, prioritization of work, material management, machine integration, and shipping frameworks to mention a few. You will work closely with the Product Leader in the Manufacturing & Logistics operations space, to drive the product strategy, roadmap and implementation. This space is concerned with managing the inbound logistics, mechanisms like JIT, order aggregation, and movement of “work” on the shopfloor, among many other things.

What you’ll be doing :

• Build thematic roadmaps that tie to the vision and strategy of your product
• Work closely with internal and external stakeholders in order to gather and assess product requirements, from vague business problems
• Prioritize requests and ideas for features by understanding the business value and impact, weighed against the risk and development time
• Balance short and long-term trade-off decisions between developing new features and maintaining an existing product
• Ensure user stories are converted to effective & informative engineering backlogs
• Define, measure, and publish product metrics to fully understand the performance of your product
• Conduct periodic research (Quantitative & Qualitative) to understand the evolving dynamics in the mass customization industry, and utilize that information to influence your product roadmap
• Collaborate with diverse and global product and engineering teams through the product life cycle, from concept through delivery
• Continuously monitor and analyze product performance, usage data, and customer feedback to identify areas for improvement and optimization

What’ll make you a Great Candidate :

Some Nice to Haves :

What’s in it for You (Besides the best-in-class Rewards) :

Why You'll Love Working Here :

we call it another great day at work.

We're Remote-First :

In 2020, Cimpress adopted a remote-first operating model and culture. We heard from our team members that having the freedom, autonomy, and trust in each other to work from home and the ability to operate when they are most productive empowers them to be their best. Cimpress also provides collaboration spaces for team members to work physically together.

Commitment to Diversity, Equity, & Inclusion :

We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect, and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer :

Cimpress Tech, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive, and, in fact, we strive to do more than the law requires.