Job Description :
We are seeking a talented, customer-focused lead for the creative services team who has a passion for people, design, and experience. Reporting to the Creative Director, this role will spearhead innovative design projects, manage client relationships, and lead a team of creative professionals. The ideal candidate should be technically sound in modern-day design applications and have experience engaging with designers and clients.
Responsibilities :
- Handling multinational projects with regular interaction with clients
- Preparing Quarterly Business Reports and presenting them confidently to clients and internal stakeholders
- Generating key data-centric reports for Quality, Utilization, and other parameters
- Overlooking the successful delivery of projects – Typical projects will include the creation of CTV videos, display banners and social media collaterals.
- Ability to understand the brand guidelines of various clients.
- Monitoring a team of associates, thereby ensuring optimum performance, and conducting monthly performance review meetings
- Planning targets, monitoring numbers and achievements of overall targets on a daily, weekly & monthly basis in adherence to the preset standards.
- Represent the team in meetings and conference call with management and clients
- Identifying the training needs of the team and executing them accordingly
- Coordinating between different departments
- Flexible to work in shifts
Basic Qualifications :
Prior experience in a Manager / Team Lead role in a multinational environmentTechnical knowledge in Adobe Creative Suite (Photoshop, Illustrator, Animate, Premiere, and After Effects)Should possess data analytical skills and be proficient with MS Excel / Google Sheets to generate reports.Proven experience in interacting with international clientsBachelor's degree required, preferably in Mass Communication, Design, Advertising or a related field.MBA or PGDM (Marketing) stream will be ideal as well.Self-starter who is a customer-obsessed, detail-oriented and enthusiastic team playerExceptional communication of plans and ideas, in a written and verbal format, and relationship building with internal stakeholders and clientsProven ability to balance AI automation with maintaining design quality and brand integrityMust Haves :
Exposure to communicate with global clients (US)Prior experience in managing design teamsExcellent communication skillsShould be from a design backgroundTeam managementGood at interpreting data / Google SheetsNice to Haves
Working knowledge of Adobe appsAI exposureCreating dashboardsConducting appraisalsTarget Skills :
Familiar with Adobe Creative Cloud, possess excellent communication, client management skills, team management, and design knowledge. The candidate should demonstrate proficiency in comprehending data.
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