Service Delivery Lead

Good Day,

Looking for Client Partner or Service Delivery Manager who can join immediate to 30 days .

Job Location : Gurugram

Experience- 12 Years to 16 Years.

Working Mode - Weekly Hybrid

About the Company

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 25+ years, our company has been honoured with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,000+ and has 55 offices in 22 countries within key global markets. For more information on the company, please visit our website or LinkedIn community.

Diversity, Equity, and Inclusion

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Responsibilities

• Client Relationship Management : Serve as the primary point of contact for key client stakeholders.
• Build and maintain strong, long-term relationships with clients.
• Business Development : Identify new opportunities within existing accounts and drive account expansion.
• Collaborate with internal teams to develop proposals and solutions aligned with client needs.
• Revenue Growth : Achieve assigned revenue and profitability targets.
• Negotiate contracts and close deals effectively .
• Delivery Oversight : Ensure successful delivery of projects and services.
• Act as an escalation point for client issues and work with delivery teams to resolve them.
• Strategic Planning : Develop account plans and strategies to achieve growth objectives.
• Provide market insights and feedback to internal teams for solution development.

Qualifications