Job descriptionSales and lead generation : Make outbound calls to prospective and existing customers to promote products or services, explain features and benefits, and persuade them to make a purchase.Customer service : Handle inbound calls to answer customer questions, address concerns, and resolve complaints professionally.Record keeping : Maintain accurate records of all customer interactions, update customer databases, and manage paperwork.Follow-up : Follow up with leads and existing customers to build relationships and convert prospects into paying customers.Performance : Meet daily, weekly, or monthly call targets.Interacting via various channels , such as live chat, emails, social media and direct callsPut forward suggestions in accordance with the requirements of the consumer.Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action.Fluent in English (written and spoken)Minimum educational qualification : Graduate.