Software Engineer

Hiring : Senior ServiceNow Developer (7–9 Years) | Pan-India | Immediate Joiners Only

Mandatory Skills : ServiceNow Developer / Admin (ITOM, HRSD, CSM)

ServiceNow : ITSM, ITOM, HRSD, CSM, SPM, SecOps, IRM, HAM, SAM, ITAM, Service Portal / UI Builder, Flow Designer, Integrations, Performance Analytics.

Scripting & Web Tech : JavaScript, HTML, AngularJS, web design best practices.

Integrations & Auth : LDAP / Active Directory, SSO / SiteMinder, Azure AD, SOAP / REST.

Tools & Methods : Agile / Disciplined Agile Delivery, SDLC, Jira / TFS, automation.

Emerging Tech : AI, GenAI, ML, IoT, Blockchain.

Key Responsibilities

Perform configuration and customization of the ServiceNow platform, including workflows, UI actions, client scripts, business rules, and service request fulfilment.

Build end-to-end request fulfilment workflows based on customer requirements.

Automate routine tasks using scripting tools and ServiceNow capabilities.

Develop integrations using Orchestration, Web Services, REST / SOAP, and other third-party systems.

Gather and analyse business specifications to develop robust technical design documents .

Load, manipulate, and maintain data between ServiceNow and external systems.

Collaborate with business teams to create dashboards, homepages, reports, and Performance Analytics components .

Analyse user stories and existing processes to identify improvements and optimize workflows.

Conduct system and integration testing using sample and live data.