API Integration - Trainee

Enterprise Bot is a dynamic scale-up founded in 2017. We support major companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others in enhancing customer interactions and automating processes using our Conversational AI technology.

Our global team comprises over 60 highly skilled professionals from diverse backgrounds.

Our company culture is open and progressive, with state-of-the-art technical solutions and flat hierarchies. Working at Enterprise Bot means experiencing a refreshing mix of passion, purpose, challenges, and fun.

Tasks

We are looking for young and smart recent college graduates to be a part of our team to build API and data integrations on our low-code tool for our global clients and projects.

Responsibilities :

• Work with the integration teams at internal product & engineering teams.
• Attend calls and translate conceptual system requirements into technical data and integration requirements.
• Collaborate with team members to assist in the definition of project scope, deliverables,timelines,and develop standards and processes to support and facilitate integration projects and initiatives.
• Track and communicate the status of personal deliverables throughout the project lifecycle.

Requirements

Benefits

Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations.

Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.