Job Description : Head - Sales & Operations Head (Retail Brand in Fashion)
Location : Delhi-NCR
Experience : 18–22 years
Business Channels : 80 EBOs | 200 MBOs | E-Commerce
Current Scale : ₹100 Cr | Growth Mandate : ₹300 Cr in 2–3 years
Reports To : Promoter of the Company
About the Role
We are an ambitious Indian Fashion brand entering a hyper-growth phase. With a strong presence across EBOs, MBOs, and e-commerce, we are now poised to scale from ₹100 Cr to ₹300 Cr in the next 2–3 years.
We are seeking a Sales & Operations Head who will directly partner with and report to the Promoter , acting as the strategic and executional anchor for the brand’s expansion journey. This is a role for someone who thrives on making the unthinkable possible , moves with extreme urgency , and has the passion and capability to create and scale businesses from the ground up .
What We Are Looking For
We want a leader who :
- Thinks and acts like a business creator , not just an operator.
- Has an innate ability to turn bold, ambitious goals into executable plans.
- Moves with a founder-like sense of urgency and ownership .
- Builds high-performing teams that are aligned, motivated, and accountable.
- Is deeply outcome-oriented and thrives in fast-paced, high-growth environments.
- Can work closely with the Promoter to translate vision into reality.
Key Responsibilities
1. Business Ownership & P&L Leadership
Lead the business roadmap to grow from ₹100 Cr to ₹300 Cr within 2–3 years.Own the P&L for EBO, MBO, and e-commerce channels.Build and execute a bold sales and operations strategy aligned with the MD’s vision.Drive forecasting, planning, profitability, and operational efficiencies.2. Rapid Retail Expansion (EBO / Franchise)
Build an aggressive EBO expansion blueprint for metro, Tier 1, and Tier 2 markets.Create and scale a robust, profitable franchise network with strong partner ROI models.Lead faster store rollouts, site identification, and operational readiness.Ensure consistent brand standards through strong SOPs and customer experience metrics.3. MBO Sales & Distribution Growth
Strengthen and scale the existing 200+ MBO partner network.Expand into new territories and improve productivity and sell-through.Drive visibility, merchandising excellence, and long-term partner relationships.4. E-Commerce & Omni-Channel Growth
Scale marketplaces and the brand’s D2C business as core revenue drivers.Improve assortment, visibility, conversion, and profitability through cross-functional collaboration.Build a seamless omni-channel experience with unified inventory and customer engagement tools.5. Team Leadership & Culture Building
Build and lead a mission-driven, high-performance sales and operations team .Create a culture of speed, accountability, and execution excellence.Mentor regional and functional leaders to operate at scale.Foster a collaborative and solution-oriented environment across departments.Professional Experience & Attributes
18–22 years in retail leadership roles, ideally in apparel or fashion wear.Demonstrated experience in scaling retail networks and managing multi-format sales.Strong P&L acumen and the ability to drive both topline and bottom-line performance.Highly entrepreneurial, with a builder mindset and strong execution capability.Excellent leadership, people development, and cross-functional influencing skills.Ability to work closely with the MD as a trusted partner and growth driver.Why This Role Is Transformational
This is not a routine operating role. This is an opportunity to co-create the next chapter of the brand with the Promoter, lead ambitious growth, and deliver outcomes that redefine what is possible in the Retail industry.