Oracle Fusion Cloud SCM OTM Functional - Senior Consultant

Oracle Customer Success Services

As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.

Key Responsibilities

• Implementation / Support experience on OTM modules like Order Management, Contract and Rate Management, Shipment Management, Business Process Automation, Global Trade management, Fleet Management and Fright Settlement.
• Responsibilities include but not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a functional level and to ultimately drive complete and total resolution of each issue reported by customer.
• Stay up to date on Oracle OTM advancements, recommending best practices and continuous improvements.
• Contribute to a collaborative, knowledge-sharing team culture.

Qualifications & Skills

Mandatory :

Good-to-Have :

Self-Assessment Questions

Skills Required

global trade management , Otbi, Bip, Order Management, Fleet Management, Shipment Management, Business Process Automation