Client Engagement Specialist

Company Description

Graviti Properties is one of the fastest-growing real estate consulting firms in the UAE, renowned for delivering exceptional solutions to a wide array of clients, including industry giants. Leveraging a tailored approach, the company offers customized property solutions that cater to the dynamic and demanding real estate market across the Middle East. Graviti Properties is supported by a team of experienced and talented professionals with proven expertise across the real estate value chain. With an extensive range of services, Graviti provides innovative and client-focused real estate services, making it a trusted partner in the industry.

Role Description

This is a full-time, on-site role for a Tel Caller based in Mumbai. The primary responsibilities include handling inbound and outbound calls professionally, providing property-related information to clients, resolving queries, and capturing accurate customer details for follow-up. The Tel Caller will identify potential sales opportunities, schedule appointments, and update customer records in company databases. Emphasis is placed on maintaining excellent communication with clients and supporting the sales team in achieving their goals.

Qualifications

• Strong communication and interpersonal skills, including telephone etiquette and the ability to build rapport with clients
• Proficiency in telemarketing, lead generation, customer service, and call handling
• Ability to maintain organized records, retrieve required information efficiently, and use CRM software proficiently
• Effective problem-solving, active listening, and adaptability to address customer needs and resolve inquiries
• Previous experience in tele-calling, real estate, or a related field is advantageous but not mandatory
• Multilingual skills and knowledge of property management are a plus

Requirement :

International or domestic call centers .

Able to give 100-150 calls and curate leads.

Ability to handle RSVP FOR PROPERTY SHOWS.

SALARY - UPTO 3.0 LAKH PA